Refund & Cancellation Policy

Last Updated: 10 Feb

We strive to ensure customer satisfaction. Please read our refund and cancellation policy carefully.

1. Order Cancellations

• Orders can be canceled within 24 hours of placement. After this, we may not be able to cancel your order.
• Custom and personalized orders cannot be canceled once production starts.

2. Refund Policy

• We offer refunds only for damaged or defective products.
• To request a refund, send an email with order details and photos of the product within 48 hours of receiving it.

3. Exchange Policy

• Exchanges are available for defective products only.
• Custom-made items are non-refundable and non-exchangeable.

4. Processing Refunds

• Approved refunds will be processed within 7-10 business days via the original payment method.